Help & Questions (FAQ)

How do I use Velune Hair Oil?

Apply a small amount of oil directly to your scalp and gently massage with your fingertips. Allow the oil to absorb and follow your preferred hair care routine.


How often should I use the oil?

For best results, consistency is key. Use as part of your regular hair care routine based on your hair’s needs.


How much product should I use?

A little goes a long way. Start with a small amount and add more if needed.


Can I use this oil on my ends?

Yes. The oil can be used on your scalp and hair lengths to help provide moisture and shine.


How long does shipping take?

Orders are processed within 2–5 business days. Shipping times vary depending on location.


Do you offer worldwide shipping?

Yes, Velune offers worldwide shipping.


Can I change or cancel my order?

If you need to make a change, please contact us as soon as possible. We will do our best to assist before your order is processed.


How should I store my hair oil?

Store your oil in a cool, dry place away from direct sunlight to help maintain its quality.


Is Velune suitable for everyone?

Everyone’s hair and scalp are different. We recommend performing a patch test before full use.