Privacy Policy

Privacy Policy

Effective Date: July 16, 2026

At Velune, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information
  • Order history
  • Device information, IP address, browser type, and cookies
How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products, website, and services
  • Detect and prevent fraud
  • Comply with legal obligations
Shopify & Shop Pay

Our store is hosted by Shopify Inc. Your information may be processed and securely stored through Shopify’s platform to provide our online store services.

If you choose to use Shop Pay, your payment information is processed securely through Shopify’s payment services. Velune does not store your complete payment information.

Cookies

Our website uses cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and support website functionality.

You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers, including Shopify, payment processors, shipping carriers, and analytics providers, only as necessary to operate our business and fulfill your orders.

Data Security

We use commercially reasonable safeguards to protect your personal information. However, no method of transmitting data over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities

To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Velune
Email: orders@ordersvelune.net